Disaster Recovery

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Disaster Relief and Support

If your orchard has been impacted by a disaster there are many resources to aid in recovery. You may be eligible for disaster relief assistance and support from the government, this page will provide the links and information required to take action. 

Key contacts

Reporting emergencies Telephone
Life threatening emergencies, including bushfires Dial 000
NSW State Emergency Service (SES) For emergency help in floods and storms call 132 500
Additional information  
Agricultural and Animal Services Hotline
(only activated during significant emergency responses)
1800 814 647
Local Land Services office (LLS) 1300 795 299

Information on Available grants

List of links provided to receive disaster assistance


National Emergency Management Agency



New South Wales Government


To speak to someone from Service NSW call: 137788

To apply for disaster relief grant:



Rural Assistance Authority

Grants of up to $75,000 for flood affected primary producers to help pay for the costs of clean up, reinstatement activities and emergency measures associated with the immediate recovery of your primary production enterprise.


Disaster relief loans, urgent loans are available at a concessional interest rate to eligible businesses affected by declared natural disasters.


To speak to someone from Rural Assistance Authority call: 1800 678 593


Resources for Recovery

NSW Government – Service NSW

For further information on eligibility for assistance, fill out the short survey provided – https://disasterassistance.service.nsw.gov.au/


Department of Primary Industries




Cleaning up after a flood – https://www.ses.nsw.gov.au/flood-resources/after-a-flood/cleaning-up-after-a-flood/


NSW Small Business Commissioner

Get back to business guide with information on disaster recovery steps to take – https://www.smallbusiness.nsw.gov.au/resources/get-back-business-guide-recovering-disaster


National Recovery and Resilience Agency

Assistance reviewing your financial situation, identifying the right assistance, helping with applications, re-evaluating business goals and developing a recovery plan – https://nema.gov.au/get-support/rural-financial-counselling-service


Resources for Mental Health Support

Resources for anyone adversely impacted by natural disasters – https://www.service.nsw.gov.au/business/manage-and-grow/mental-health-support

There is 24/7 help and mental health support available on the following numbers:

If life is in danger, call Triple Zero (000).

Flood Recovery Officer Contacts

Recovery Officers are a single point of contact, providing information and referrals to support you on your recovery journey.

Recovery Officers can help you:

  • prepare grant applications
  • find the right technical advice
  • access workshops and information on key recovery topics
  • connect with industry experts
  • navigate government systems and regulations to resolve complex issues involving multiple agencies
  • link to a wide range of personal, business and financial services

For a list of Flood Recovery officer contacts please follow this link.


Contact DPI on general enquiry line 0448 077 684 or email flood.recovery@dpi.nsw.gov.au.